Medication Therapy Management Programs

You qualify for our MTM program if you:
 

1. Have three or more of these conditions:
   

    

   • Respiratory Disease
     ‒ Chronic obstructive pulmonary disease (COPD)
     ‒ Asthma
     ‒ Chronic Lung Disorder
   • Bone Disease
     ‒ Osteoporosis
     ‒ Osteoarthritis
     ‒ Rheumatoid Arthritis
   • Chronic heart failure (CHF)
   • Diabetes
   • Dyslipidemia
   • Hypertension
   • Alzheimer’s Disease
   • End Stage Renal Disease (ESRD)
   • Mental Health
     ‒ Schizophrenia
     ‒ Depression
     ‒ Bipolar Disorder
     ‒ Disabling mental health conditions
   • HIV/AIDS
2. Are likely to spend more than $1,623 in 2025 on prescription drug costs (includes amounts paid by both you and the plan)
3. Take eight or more maintenance drugs that are covered by your Medicare Part D plan
   
   OR
4. Are an at-risk beneficiary (ARBs) under a Drug Management Program (DMP)

If you meet all of these criteria, we'll mail you a letter confirming your enrollment in our MTM program. You'll also get a call from us.

To leave the program, call 1-855-905-4689 ${tty}, Monday through Friday, from 8 AM to 7 PM CT.
 

See a sample 2025 MTM enrollment letter

See a sample 2025 MTM enrollment letter (Español)

Once in the program, you’re offered a comprehensive medication review. It includes several steps:

1. A health care provider reviews all of your medications. They will look to see if there are any drug therapy issues.
2. If needed, the health care provider will work with your doctor to resolve any issues.
3. The health care provider will talk with you over the phone or in person at your local pharmacy. They’ll review your current drugs (both prescription and over the counter) and your medical conditions. This will take about 30 minutes.
4. The health care provider will give you a drug list and a recommended to-do list to help you manage your medicines. Be sure to share this information with your doctor.
    

Information for safe drug disposal

Drugs that are safe for you may be harmful to someone else. You should dispose of unused and expired drugs as soon as possible. You can discard your unused, unwanted or expired drugs through a community safe disposal program. Some drugs are safe to discard at home.
 

Locating a community safe drug disposal site

The best way to safely dispose of your drugs is at a drug take-back site. To find drug take back sites near you, go to the website below and enter your location:
 

https://apps2.deadiversion.usdoj.gov/pubdispsearch/spring/main?execution=e2s1

You can also call your pharmacy or local law enforcement  for a safe drug disposal site near you. (Call the non-emergency number.) Some pharmacies have medicine drop-off boxes, mail-back programs, and other ways to help you safely dispose of your unused drugs.
 

Mailing medications to drug disposal sites

The United States Drug Enforcement Administration allows you to mail medications back to select pharmacies or authorized sites using approved packages. You’ll find details about these sites at www.deatakeback.com.

Safe at-home drug disposal

You can safely dispose of many drugs at home through household trash or by flushing them down the toilet. To find out the best way to dispose of your drugs, visit:
 

https://www.hhs.gov/opioids/prevention/safely-dispose-drugs/index.html

If you are disposing drugs in household trash, follow these recommendations:

• Remove labels to protect your personal information
• Mix medications with undesirable substances, such as dirt or used coffee grounds
• Place mixture in a sealed container, such as an empty margarine tub

See a sample 2025 medication list

See a sample 2025 medication list (Español)

See a sample 2025 recommended to-do list

See a sample 2025 recommended to-do list (Español)

We’ll do a medication review at least once every three months. We will then send suggestions to your doctor about medicines that may be a safer or a better option. As always, your doctor will decide if our suggestions are right for you. Your prescriptions won’t change unless you and your doctor decide to change them.
 

Need more information?

Call 1-855-905-4689 ${tty}, Monday through Friday, from 8 AM to 7 PM CT.